Using The Specific
We walked out of US history class and into the crowded hall.
It was a little tense.
"You're acting like an asshole", I said to one of my best friends at the time. He was actually mad.
"Did you just call me an asshole?"
"No. I said you were acting like one."
He didn't say anything back. The conversation felt weirdly resolved - he agreed.
It's easier to move past your emotion to evaluate something specific when compared to the general. A smaller mistake is also easier to accept responsibility for.
If you feel triggered about something, try and evaluate a specific part of what's being said instead.
If you want to change someones mind, start with one block at a time.